Wellbeing

Mental health, answered.

How Clear Points can support you, when to reach out for professional help, and where to find free support — day or night.

Frequently asked questions

How can Clear Points help my mental health?

Clear Points reward you for the actions that build wellbeing — showing up, checking in, reflecting, breathing and reaching milestones. Each milestone you reach is proof of progress, and progress you can see is one of the strongest motivators in behaviour change. Rewards shift your focus from what you're giving up to what you're gaining.

Can points and milestones replace therapy?

No. Clear Points and milestones are motivation tools, not treatment. They work best alongside professional care if you have it — and they never replace a doctor, psychologist, counsellor or emergency service.

Why do milestones matter so much?

Big change is made of small, repeated wins. A 24-hour milestone or a one-week streak gives your brain a concrete finish line to celebrate, which builds confidence for the next stretch. Every milestone in Ur Clear Path is recognised, and members can turn some of them into real rewards from partner businesses.

What if I slip or restart my journey?

A reset is a normal part of change for most people — it is data, not failure. Your milestone history, achievements and reflections stay with you, and your next streak starts from today. Be as kind to yourself in a reset as you would be to a friend.

How does the daily check-in help?

Checking in with your mood for a minute a day builds self-awareness — noticing patterns early, before they grow. Your check-ins are private, visible only to you.

When should I seek professional help?

Consider reaching out to a professional if you notice any of the following, especially if they last more than a couple of weeks: feeling low, numb or hopeless most days; losing interest in things you used to enjoy; big changes in sleep or appetite; using alcohol or other substances to cope; panic, constant worry or racing thoughts; trouble keeping up with work, study or relationships; or any thoughts of harming yourself. If you ever have thoughts of suicide or self-harm, please reach out right away — Lifeline (13 11 14) and other 24/7 lines below are free and confidential.

How do I find a professional in Australia?

A good first step is your GP, who can create a mental health treatment plan and refer you to a psychologist or counsellor (Medicare rebates often apply). Medicare Mental Health (1800 595 212) can also help you find the right local service for free.

Is professional help expensive?

It doesn't have to be. Many options are free: Lifeline, Beyond Blue and Medicare Mental Health are free to call, and free online programs exist alongside peer groups like SMART Recovery. With a GP mental health treatment plan, Medicare covers part of the cost of sessions with many psychologists.

Is what I share in the app private?

Your journals, check-ins, contact details and journey data are private to you by default. They are not visible to admins or partner businesses, and they are never sold or shared. You can export or delete your data any time from your profile.

Is Ur Clear Path medical advice?

No. Ur Clear Path is a wellbeing and progress-tracking companion. It does not diagnose, treat or replace professional medical, psychological, addiction or emergency services.

Free support, whenever you need it

You never have to wait for a crisis to ask for help. These Australian services are free and confidential — many are open 24/7. Outside Australia, Find A Helpline lists services for your country.

Lifeline

24/7 crisis support and suicide prevention

Beyond Blue

Free 24/7 counselling for anxiety, depression and stress

Medicare Mental Health

Free help finding the right local mental health service

13YARN

24/7 crisis support by Aboriginal and Torres Strait Islander people

SMART Recovery Australia

Free, science-based peer support groups

Find A Helpline

Free helplines outside Australia

Ur Clear Path is a private wellbeing and progress-support tool. It is not medical advice and does not replace professional medical, psychological, addiction or emergency services. In an emergency in Australia call Triple Zero (000), or Lifeline on 13 11 14.

Start Your Journey — Free

Free to start · Private by default · No lock-in